Author Archives: mikemherron

GFI MAX Remote Management – Dashboard v5.41.3 and Agent v9.4.0 RC

Hi Everyone, I am pleased to announce that Dashboard v5.41.3 and Agent v9.4.0 (RC) are being released overnight, with Agent v9.3.1 turning GA, so that they will be available in advance of the working day tomorrow, Thursday 19th December. This … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

GFI MAX RemoteManagement – Dashboard v5.40.1 and Agent v9.3.1 RC

I am pleased to announce that we have a minor Dashboard and Agent release going out tonight, to fix support for backup product AppAssure v5 together with an enhancement to MAV that offers additional control over the definition updates process. … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

GFI MAX RemoteManagement – Dashboard v5.40 and Agent v9.3.0

Hi Everyone, I am pleased to announce that Dashboard v5.40 and two Agent updates are being released overnight, so that they will be available in advance of the working day tomorrow, Friday 22nd November. This update introduces a couple of … Continue reading

Posted in MSP Remote Monitoring & Management service updates

Problems Establishing Remote Background Sessions – Resolved

Hello, The problem preventing Remote Background sessions from being established has now been resolved.  We would like to apologize for any inconveniences caused. With kind regards, The GFI MAX Team

Posted in MSP Remote Monitoring & Management service updates

Problems Establishing Remote Background Sessions

Hello, We are aware of issues establishing Remote Background sessions within some regions.  We are working on a resolution ASAP. With kind regards, The GFI MAX Team

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement – Agent v9.1.2 GA – Bugfix Release

Hi Everyone, We are currently in the process of releasing Agent v9.1.2 GA so it is available in all territories for the start of working day Wednesday 18th September. This is a bug fix release to resolve potential issues affecting the … Continue reading

Posted in MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement – Dashboard v5.36.1- Minor bugfix release

Hi Everyone  We are currently in the processing of deploying Dashboard v5.36.1 to all territories. This is a minor bug fix release that will addresses a specific problem that was preventing Agent updates or activation of a feature (such as … Continue reading

Posted in MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement OSX Monitoring Agent v1.0.0 RC

Hello, Overnight tonight we will be making OSX Agent v1.0.0 RC available to all predominately English language instances (US, UK and Ireland, Australia and Asia) so that it is available before start of working day tomorrow, Friday 8th March. Unfortunately, … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

GFI MAX RemoteManagement Dashboard v5.32 and Agent v8.17.1 RC

Hello, Overnight tonight we will be making Dashboard v5.32 and Agent v8.17.1 RC available to all predominately English language instances (US, UK and Ireland, Australia and Asia) so that they are available before start of working day tomorrow, Friday 8th … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

GFI MAX RemoteManagement Agent 8.16.4

Hello We are currently releasing Agent v8.16.4. This makes the System Tray application, several improvements to the reliability of Patch Management and automatic removal of competitive Antivirus products when deploying Managed Antivirus available via auto update. This replaces Agent v8.15.3 as … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes