Author Archives: Rob Douthitt

About Rob Douthitt

SolarWinds Product Manager

SolarWinds EDR: Upgrade and Outage

Great news! The much-anticipated upgrade to the SolarWinds Endpoint Detection and Response (EDR) product to the SentinelOne “Houston” release will occur this Sunday, 10-November-2019. An extended dashboard outage is planned.

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates

SolarWinds Risk Intelligence: Release 2.21

We’re pleased to let you know that we have just released a new Risk Intelligence update that contains a new installation feature and few bug fixes.

Posted in MSP Remote Monitoring & Management release notes, Risk Intelligence, Risk Intelligence release notes

SolarWinds Risk Intelligence: Release 2.20

We’re pleased to let you know that we have just released a new Risk Intelligence update that contains a few bug fixes.

Posted in MSP Remote Monitoring & Management release notes, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates

SolarWinds Risk Intelligence: Update Release, 17-May

We’re pleased to introduce the new Risk Intelligence Expanded Data Breach Risk Scan (ExDBRS). Today, we will add this new scan to the RMM Risk Intelligence policies and the Risk Intelligence standalone products. The Expanded Data Breach Risk Scan will … Continue reading

Posted in MSP Remote Monitoring & Management release notes, Risk Intelligence, Risk Intelligence release notes

SolarWinds Risk Intelligence: Update Release, 12-April

We’re pleased to share the latest set of updates for SolarWinds Risk Intelligence. What’s new: All analytic reports will now show a rolling 1-year time period. This will reduce the volume and improve the focus of scan data added to the … Continue reading

Posted in Risk Intelligence

SolarWinds RMM: NetPath Release Candidate (RC) Now Available

We are excited to announce our newest SolarWinds® RMM feature, NetPath™. NetPath rolls out to all territories as a Release Candidate (RC) today. SolarWinds is taking the NetPath feature available in Network Performance Monitor (NPM) and integrating it into RMM. … Continue reading

Posted in MSP Remote Monitoring & Management release notes

MSP RMM: Web Protection Reporting System Outage – EU West Service Only -RESOLVED

14:15 BST  – We are currently experiencing an issue with our Web Protection reporting system. The South Pane, Overview, and Report Builder functions are impacted and will be unavailable during this outage. Endpoint Web Protection will continue to operate normally. 15:27 … Continue reading

Posted in MSP Remote Monitoring & Management service updates