Author Archives: Rob Douthitt

About Rob Douthitt

SolarWinds Product Manager

MSP RMM: Web Protection Reporting System Outage – EU West Service Only -RESOLVED

14:15 BST  – We are currently experiencing an issue with our Web Protection reporting system. The South Pane, Overview, and Report Builder functions are impacted and will be unavailable during this outage. Endpoint Web Protection will continue to operate normally. 15:27 … Continue reading

Posted in MSP Remote Monitoring & Management service updates

MSP Risk Intelligence Update

We’re pleased to let you know the next MSP Risk Intelligence release is now available. This update contains a set of features, bug fixes, and two new rulesets. Summary for Service Release – Improvements, bug fixes and new rulesets – RI … Continue reading

Posted in MSP Remote Monitoring & Management service updates, MSP Risk Intelligence release notes

MSP Risk Intelligence Update

We’re pleased to let you know the next MSP Risk Intelligence release is now available. This update contains a set of updates, bug fixes, and rulesets. Summary for Service Release – Customer support priorities and bug fixes – RI Service 2017.7.1 … Continue reading

Posted in MSP Remote Monitoring & Management service updates

MSP RMM: Web Protection Reporting System Outage – Americas Only – RESOLVED

12:16 AM ET  – We are currently experiencing an issue with our Web Protection reporting system. The South pane, Overview, and Report Builder functions are impacted and will be unavailable during this outage. Endpoint Web Protection will continue to operate normally. … Continue reading

Posted in MSP Remote Monitoring & Management service updates

MSP Risk Intelligence Update

We’re pleased to let you know the next MSP Risk Intelligence release is now available. This update contains a set of customer service improvements and bug fixes. Summary for Service Release – Customer support priorities and bug fixes – RI Service … Continue reading

Posted in MSP Remote Monitoring & Management service updates, MSP Risk Intelligence release notes

MSP RMM: Web Protection Reporting System Outage – Americas Only – RESOLVED

5:20 PM ET yesterday, 15-June-2017 EDT – We are currently experiencing an issue with our Web Protection reporting system. The South pane, Overview, and Report Builder functions are impacted during this outage. Endpoint Web Protection will continue to operate normally. RESOLVED … Continue reading

Posted in MSP Remote Monitoring & Management service updates

MSP RMM: Web Protection Reporting System Outage – Americas Only – RESOLVED

5:20 PM  EDT – We are currently experiencing an issue with our Web Protection reporting system. The South pane, Overview, and Report Builder functions are impacted during this outage. Endpoint Web Protection will continue to operate normally. RESOLVED 6:00 PM EDT … Continue reading

Posted in MSP Remote Monitoring & Management service updates