Author Archives: Roby Brisson

Patch Management Update – GA release coming soon!

We are delighted to inform you that we’ve had considerable uptake of our latest RC agent containing major patch enhancements and have received very positive feedback. We are aiming towards GA, and wanted to remind you to take the opportunity … Continue reading

Posted in MSP Remote Monitoring & Management

MSP Manager – Release Notes

We’re pleased to inform you of our latest release which includes several bug fixes. Here’s a list of items we have fixed:  ·         Edit button for Rate Templates is greyed out ·         Exported invoice doesn’t follow current time zone/culture ·         … Continue reading

Posted in MSP Manager

MSP Manager – release notes

We’re pleased to inform you of our latest release which includes several bug fixes. Here’s a list of items we have fixed:  ·         .msg file is being stripped from email ·         Account activation failure on first attempt ·         Company dashboard … Continue reading

Posted in MSP Manager

MSP Manager – Release Notes Update

We’re pleased to inform you of our latest release which includes several bug fixes. Here’s a list of items we have fixed: ·         Attachments without filenames in meta-data appearing as null files ·         N-central unable to export device to MSP … Continue reading

Posted in MSP Manager

MSP Manager Update – Single Sign On

Please note that we will be fully completing our migration to SSO.  We currently have a small subset of customers using our Legacy login accounts. If you are one of these customers, here is what to expect.  You will be … Continue reading

Posted in MSP Manager

MSP Manager Update

MSP Manager Update We are happy to announce our latest MSP Manager update, mainly focused around performance and maintenance.  Our new combo boxes and cache enhancements should make the interface much more reactive with quicker page loads. Here is the … Continue reading

Posted in MSP Manager

MSP Manager Feature Update – Unread Ticket Responses Notification

Over the next few weeks, we will be rolling out an enhancement to tickets, allowing you better visibility and management of tickets which have responses. For additional information, please view our documentation at: Documentation – Unread Ticket Responses  This week, … Continue reading

Posted in MSP Manager