Author Archives: Roby Brisson

MSP Manager – Release Notes Update

We’re pleased to inform of our latest release which include several bug fixes. Here’s a list of items we have fixed: ·         Attachments without filenames in meta-data appearing as null files ·         N-central unable to export device to MSP Manager … Continue reading

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MSP Manager Update – Single Sign On

Please note that we will be fully completing our migration to SSO.  We currently have a small subset of customers using our Legacy login accounts. If you are one of these customers, here is what to expect.  You will be … Continue reading

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MSP Manager Update

MSP Manager Update We are happy to announce our latest MSP Manager update, mainly focused around performance and maintenance.  Our new combo boxes and cache enhancements should make the interface much more reactive with quicker page loads. Here is the … Continue reading

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MSP Manager Feature Update – Unread Ticket Responses Notification

Over the next few weeks, we will be rolling out an enhancement to tickets, allowing you better visibility and management of tickets which have responses. For additional information, please view our documentation at: Documentation – Unread Ticket Responses  This week, … Continue reading

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MSP Manager Update – 10/30/2018

A publish is scheduled for MSP Manager for Tuesday October 30th at 7:00 am GMT. The Update Window is approx. 7 hours and we do not anticipate any downtime.  Release notes will follow within a few business days, post publish.

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MSP Manager Update – 13/10/2018

A publish is scheduled for MSP Manager for Saturday October 13th at 4:00 am GMT. The Update Window is approx. 7 hours and we do not anticipate any downtime. This update will deprecate the legacy MSP Manager interface and ensure … Continue reading

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MSP Manager Advanced Notice – Legacy User Interface Deprecation

Please be aware that we are planning complete deprecation of the Legacy MSP Manager User Interface later this week.  We rolled out our new interface in mid-July and have seen great results in usability and performance.  This change will ensure … Continue reading

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