Author Archives: Roby Brisson

MSP Manager Update – Workspaces Sharing, On-The-Fly Filter, Time Rounding

This week’s MSP Manager update adds great new functionality to Workspaces!

Posted in MSP Manager

Patch Management Engine 1.1.10 Release Notes

Patch Management Engine 1.1.10 is here, and we’ve got some great new functionality for you!

Posted in MSP Remote Monitoring & Management release notes

Advance Notice: Update to RMM Managed Antivirus – Bitdefender (MAV-BD)

Please be advised we will be publishing an update for Managed Antivirus MAV-BD v6.6.13.184 and V6.4.2.79 starting February 3rd. This release provides an update to our MAV-BD agent to 48.6.0.8 containing an update to the code signing certificate; all other … Continue reading

Posted in MSP Remote Monitoring & Management release notes

MSP Manager Update – Ticket Search and QBO Customers Update

I believe my first release post of the year must begin with a Happy New Year!

Posted in MSP Manager

MSP Manager – QuickBooks Online Update

We are pleased to roll out some enhancements to our QuickBooks Online integration. First and foremost, expect to be prompted for your credentials during your next synchronization as we have updated our integration to use QuickBook Online’s updated API. As … Continue reading

Posted in MSP Manager

MSP Manager Update – Release Notes

We’ve updated some of our exports: ‘Created by’, Contact Name, Title and Email columns were added to Ticket List and Ticket Report exports A ‘raw’ export is now available for the helpdesk ticket list, time entries and invoices which excludes … Continue reading

Posted in MSP Manager

MSP Manager Update – Release Notes

On the heels of our Workspaces release, we have a small release addressing some issues.

Posted in MSP Remote Monitoring & Management