Author Archives: sarahlwu

About sarahlwu

Sr. Product Manager for App Control, the cloud management service of MAXfocus.

MAX RM – App Control v1.39 is Live – Notice to Google Apps Customers

We are pleased to announce the release of App Control version 1.39. Customers that have linked a Google Apps account in App Control will notice that the product will request a quick, one-time update to the service. Please read on for details or … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Coming Soon: MAX RM – App Control v1.39 – Notice for Google Apps customers

We wish to announce an upcoming release of App Control scheduled for March 5, 2015. Customers that have linked a Google Apps account to App Control will notice that the product will request a quick, one-time update to the service. This … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Maintenance Notification: MAX RM App Control ONLY 10 Feb

We would like to notify you of a planned maintenance of App Control, the cloud mail service component of MAX RemoteManagement.  During maintenance, the App Control service will be unavailable for approximately 2-4 hours.  MAX RemoteManagement is not included in this … Continue reading

Posted in MSP Remote Monitoring & Management service updates

MAX RM App Control v1.36 Release

Dear customers, We are pleased to announce the availability of App Control v1.36.  Read on for a list of all included updates. Kind regards, The MAXfocus Team

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Upcoming: MAX RM App Control Release 1.36

Dear customers, We would like to notify you of the upcoming release of MAX RM App Control version 1.32, due out this Thursday, 22 January. Please read on for a complete list of the new updates. Kind regards, The MAXfocus team

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

FixIT Scripts service back online

Dear customers, As we reported last week, the FixIT Scripts site was temporarily unavailable.  We would like to inform you that this service has been restored fully.  We appreciate your patience and apologize if you were inconvenienced while we took … Continue reading

Posted in MSP Remote Monitoring & Management service updates

MAX RM App Control Release 1.32

Dear customers, We are pleased to announce that MAX RM App Control release 1.32 is now available. Please read on for a complete list of the new updates. Kind regards, The MAXfocus team

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MAX RM App Control Service Release 1.32 – Coming Soon

Dear customers, Please expect an update to the App Control component of MAX RemoteManagement later this week. This update includes minor enhancements to the Office 365 and MAX Mail services and for multiple-service configurations.  A full list of planned updates and defect fixes … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

FixITscripts.com Site Currently Unavailable

For any customers that use LogicNow’s FixITscripts.com site, we would like to inform you that the site is currently unavailable. We appreciate the concern and the feedback regarding FixitScripts.com, and wanted to provide an update on the situation. The site … Continue reading

Posted in MSP Remote Monitoring & Management service updates

MAX RM App Control Service Release 1.31

Dear Customers, We are pleased to announce that MAX RM App Control version 1.31 has been released.  A full list of improvements is listed below. Best regards, The MAX RM Team

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes