Category Archives: MSP Manager

MSP Manager Update – Release Notes

Our latest update solves the following reported issues: ·         Users without permission to view User Activity can do so via direct link ·         SLA configuration not applying properly ·         The Unassigned Tickets view shows Open Tickets in the Helpdesk tab … Continue reading

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MSP Manager Update – Release Notes

Our latest update solves the following reported issues: ·         The name of the service item is not properly appearing in QBD ·         Contact email address field is not RFC 5321 compliant (does not support capital letters) ·         New tickets not … Continue reading

Posted in MSP Manager

MSP Manager – Release Notes

We’re pleased to inform you of our latest release which includes several bug fixes. Here’s a list of items we have fixed:  ·         Edit button for Rate Templates is greyed out ·         Exported invoice doesn’t follow current time zone/culture ·         … Continue reading

Posted in MSP Manager

MSP Manager – release notes

We’re pleased to inform you of our latest release which includes several bug fixes. Here’s a list of items we have fixed:  ·         .msg file is being stripped from email ·         Account activation failure on first attempt ·         Company dashboard … Continue reading

Posted in MSP Manager

MSP Manager – Release Notes Update

We’re pleased to inform you of our latest release which includes several bug fixes. Here’s a list of items we have fixed: ·         Attachments without filenames in meta-data appearing as null files ·         N-central unable to export device to MSP … Continue reading

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MSP Manager Update – Single Sign On

Please note that we will be fully completing our migration to SSO.  We currently have a small subset of customers using our Legacy login accounts. If you are one of these customers, here is what to expect.  You will be … Continue reading

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MSP Manager Update

MSP Manager Update We are happy to announce our latest MSP Manager update, mainly focused around performance and maintenance.  Our new combo boxes and cache enhancements should make the interface much more reactive with quicker page loads. Here is the … Continue reading

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