Category Archives: MSP Manager

MSP Manager 3.5.2 – Publish Underway

We will be publishing a change to the back end identify Micro-service in order to resolve an issue with internal user authentication Time: Immediately Duration: 30 minutes Expected Impact: None Downtime: No Risk: Low Publish Type: Backend or micro-service

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MSP Manager 3.5 Publish – Jan 18th 8:00 am GMT

Just an update that the start time for the 3.5 MSP Manager publish is 8:00 am GMT as opposed to the original 7:00 am GMT start time. MSP Manager 3.5 will be bringing you the following changes: Fixed Issues:

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MSP Manager 3.5 Advance Notification – Thursday January 18th – 8:00 am GMT

We’d like to make you aware that we have scheduled an Update for MSP Manager for our 3.5 release on Thursday January 18th at 8:00 am GMT. The Update Window is approx. 5 hours and we do NOT anticipate any … Continue reading

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Hot Off the Press – MSP Manager 3.4 (3.4.368.2)

Hi Folks, Today I am announcing the latest publish for MSP Manager mobile 3.4 (3.4.368.2) now available on the Google Play and Apple Store. This publish focuses on the following customer raised issues: Fixed Bugs: Fix for potential crash when … Continue reading

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MSP Manager 3.4.3 Advance Notification – January 3rd 2018 – 8:00 am GMT

As of this release you will, again, be able to edit the start and end date of a time entry after it has been initially saved. This change was made as a direct result of customer feedback subsequent to the … Continue reading

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MSP Manager 3.4 MOBILE now available!!

Today we are pleased to announce the latest release of MSP Manager mobile version 3.4 now available on the Google Play and Apple Store. This release brings you support for IPhone X. We also have focused on performance improvements, search … Continue reading

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MSP Manager: Emergency Update 3.4.2

We have completed an Emergency Update (3.4.2) which has addressed the following issues: An issue causing SLA to show a negative time for tickets has now been corrected. An issue with Notification responses displaying “No replay” instead of “no reply” … Continue reading

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