Category Archives: MSP Manager

MSP Manager: Emergency Patch Published

Following yesterday’s publish, an authentication problem between N-central’s  API and MSPM was discovered.  This caused errors when N-central attempted complete ticket operations. An emergency patch was published today at 13:30 GMT and we have confirmed resolution of this issue.  No … Continue reading

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MSP Manager Release 3.13.2

In this weeks MSP Manager release v.3.13.2, we have introduced no new feature functionality.  Here is the list of bugs fixed in this patch:  Language preference reverting upon logout Displaying the MSP’s company name in the user portal The My … Continue reading

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MSP Manager: IP Address Update

Please note that we will be adding a new ip address for MSP Manager’s outgoing mail delivery.  If you have configured a whitelist, please include the following ip address: 168.245.75.155 You may add this ip address immediately to your whitelist … Continue reading

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MSP Manager: August 13th Service Release (3.13)

A publish is scheduled for MSP Manager (3.13) for Thursday August 30th at 6:00 am GMT. The Update Window is approx. 7 hours and we do not anticipate any downtime.

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MSP Manager: August 13th Service Release (3.12.2)

A publish for MSP Manager (3.12.2) is being published today, Monday August 13th. This patch resolves a high prioty Customer submitted issues.

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MSP Manager: August 9th Service Release (3.12.1.1)

A publish is scheduled for MSP Manager (3.12.1.1) for Thursday August 9th at 6:00 am GMT. The Update Window is approx. 5 hours and we do not anticipate any downtime.

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MSP Manager: August 2nd Service Release (3.12)

A publish is scheduled for MSP Manager (3.12) for Thursday August 2nd at 5:00 am GMT. The Update Window is approx. 7 hours and we do not anticipate any downtime.

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