Category Archives: MSP Manager

MSP Manager Advanced Notice – Legacy User Interface Deprecation

Please be aware that we are planning complete deprecation of the Legacy MSP Manager User Interface later this week.  We rolled out our new interface in mid-July and have seen great results in usability and performance.  This change will ensure … Continue reading

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MSP Manager Update – 10/4/2018

A publish is scheduled for MSP Manager for Thursday October 4th at 6:00 am GMT. The Update Window is approx. 2 hours and we do not anticipate any downtime. There are no new released functionality or bug fixes included in … Continue reading

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MSP Manager Update – 9/27/2018

MSP Manager Update: During our 9/27/2018 update, we did not release any new feature functionality.  We have fixed the following bugs:  Frequent logins Inability to make appointments for equivalent of 12:00 am UTC Customer is marked as non-taxable but tickets … Continue reading

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MSP Manager Update – 9/27/2018

A publish is scheduled for MSP Manager for Thursday September 27th at 6:00 am GMT. The Update Window is approx. 7 hours and we do not anticipate any downtime.  Release notes will follow within a few business days, post publish. … Continue reading

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MSP Manager: Emergency Patch Published

Following yesterday’s publish, an authentication problem between N-central’s  API and MSPM was discovered.  This caused errors when N-central attempted complete ticket operations. An emergency patch was published today at 13:30 GMT and we have confirmed resolution of this issue.  No … Continue reading

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MSP Manager Release 3.13.2

In this weeks MSP Manager release v.3.13.2, we have introduced no new feature functionality.  Here is the list of bugs fixed in this patch:  Language preference reverting upon logout Displaying the MSP’s company name in the user portal The My … Continue reading

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MSP Manager: IP Address Update

Please note that we will be adding a new ip address for MSP Manager’s outgoing mail delivery.  If you have configured a whitelist, please include the following ip address: 168.245.75.155 You may add this ip address immediately to your whitelist … Continue reading

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