Category Archives: MSP Remote Monitoring & Management

SolarWinds RMM: Mac and Linux Agents GA Update

Posted on January 22, 2021 by brianmackie

We are pleased to let you know that Mac Agent v3.6.1 has been promoted to be the new Generally Available (GA) agent. We also added a new “Logout User” Automated Task for Mac workstations, to help you in your day … Continue reading →

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Advance Notice: Update for RMM Managed Antivirus Bitdefender (MAV-BD) 6.6.21.329 scheduled for week of January 18th

Posted on January 15, 2021 by carlagajdecki

Please be advised we will be pushing an update for Managed Antivirus MAV-BD v6.6.23.329 available for all Modern Windows Operating Systems (Windows 7+ Windows Server 2008 R2+) starting Tuesday January 19th, available in all territories by the end of the … Continue reading →

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SolarWinds RMM: Updated iOS and Raspberry Pi Support with Latest Mac and Linux Agents

Posted on January 5, 2021 by brianmackie

Apple Device Management Enhancements with Improved iPhone and iPad Support We’re excited to announce that iPhones and iPads in RMM can now use RMM’s Apple Device Management system. The workflow of enrolling an iOS device into RMM is nearly identical … Continue reading →

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SUPERNOVA UPDATE AND FAQ – DECEMBER 24, 2020

Posted on December 24, 2020 by Chris Reid

What is SUPERNOVA? Over the last few days, you may have become aware of reported malware, now referred to as SUPERNOVA. Based on our investigation, this malware could be deployed through an exploitation of a vulnerability in the Orion Platform. … Continue reading →

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UPDATE: Digital Certificate Revocation Date Change

Posted on December 18, 2020 by carlagajdecki

As an update to our previous notification, we have just received an extension on the revocation date of our current digital certificate to March 8 February 22, 2021, 11:59 PST. As posted on our Release Notes site (https://status.solarwindsmsp.com/2020/12/18/digital-certificate-update-for-msp-products-2/), we made … Continue reading →

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SolarWinds N-central ON-DEMAND (NCOD): Digital Certificate Update

Posted on December 18, 2020 by Chris Reid

Following our previous note regarding a digital certificate update, and the subsequent release of updated N-central binaries, we are planning to upgrade the hosted N-central On-Demand (NCOD) environment to HF5 for N-central 2020.1. The upgrade schedule is available here: https://community.solarwindsmsp.com/Support/N-central-Hosted; please check … Continue reading →

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SolarWinds RMM: Digital Certificate Update

Posted on December 18, 2020 by brianmackie

Following our previous communication regarding digital certificates of MSP products, we are posting an update to the GA and RC Windows agents in RMM with the release of 10.9.17 GA and 10.10.3 RC. The new agent versions are to ensure … Continue reading →

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Digital Certificate Update for MSP Products

Posted on December 18, 2020 by carlagajdecki

As posted here: https://status.solarwindsmsp.com/2020/12/17/digital-certificate-update-for-msp-products/, we made the decision to digitally re-sign some of our products and have requested (and received) a new digital certificate, which reflects a recertification of the authenticity of SolarWinds products, both current and future. As an … Continue reading →

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Digital Certificate Update for MSP Products

Posted on December 17, 2020 by carlagajdecki

As you know, our systems experienced a supply chain attack on SolarWinds® Orion® Platform software, 2019.4 HF 5, 2020.2 with no hotfix installed,and 2020.2 HF 1. Based upon our current investigation, we have found no evidence that our SolarWinds MSP … Continue reading →

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Solarwinds Take Control | Comments Off on Digital Certificate Update for MSP Products

EDR UK & EMEA: Scheduled Maintenance – December 16th

Posted on December 10, 2020 by carlagajdecki

Please note that on Wednesday December 16th we will be undertaking technical migration work for the UK & EMEA Endpoint Detection and Response (EDR) Territory. During the scheduled maintenance window, the EDR Management console will be unavailable for both Standalone … Continue reading →

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