Category Archives: MSP Remote Monitoring & Management release notes

SolarWinds RMM: Feature Policy Permissions for Take Control and Web Protection

Following the recent release of user permissions for Patch Management and Managed Antivirus policies, we’re pleased to let you know that the same option is now available for Take Control and Web Protection policies as well. Now you’re able to … Continue reading

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SolarWinds RMM: Service Release with New Windows RC Agent

We’re pleased to let you know that we are releasing a new Windows RC Agent, v10.9.14, which is expected to be available in all territories by the end of the week. The latest agent includes an update to the default … Continue reading

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SolarWinds RMM: Patch Management Policy Permissions for Co-Managed IT

We’re pleased to let you know that we have released the next update to help you share day to day administrative duties with in-house IT staff, for example in a co-managed IT setup with your customers. Following the recent update … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds EDR Windows and macOS agent updates scheduled for July 23, 2020

Please be advised that we plan to release SolarWinds EDR agent updates for both Windows and macOS on July 23, 2020 at approximately 12pm UTC / 8am EDT. Once released to the Management Console of your applicable region, agent updates … Continue reading

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SolarWinds RMM: Scheduled Maintenance August 15 with IP Address Change – Australia Territory

Please note that on Saturday August 15 we’ll be undertaking technical migration work for the Australia territory. During the scheduled maintenance window, the RMM console and agent monitoring will be offline. All services will automatically resume once the maintenance is … Continue reading

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SolarWinds RMM: Patch Management Engine Update, Improved Resource Center, June Releases Recap Video

June was a busy month with the release of several major feature enhancements, including Active Issues, Unmonitored Devices, Linux Agent 2.0 and feature policy permissions for co-managed IT. Here’s a quick video recap to help you take advantage of all … Continue reading

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SolarWinds RMM: Scheduled Maintenance July 11th with IP Address Change – Hong Kong Territory

Please note that on Saturday 11th July we’ll be undertaking technical migration work for the Hong Kong territory. During the scheduled maintenance window, the RMM console and agent monitoring will be offline. All services will automatically resume once the maintenance … Continue reading

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SolarWinds RMM: Security Notice Regarding An Agent Vulnerability Pre v10.8.9

A vulnerability was recently reported in RMM Windows Agent versions prior to version 10.8.9, that, if successfully exploited, could allow a local user to replace files, elevate their privilege, and execute arbitrary commands. This vulnerability was responsibly disclosed to SolarWinds … Continue reading

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SolarWinds RMM: Managed Antivirus Policy Permissions for Co-Managed IT, Linux Agent 2.0 GA

First up, here’s a quick recap of all the recent feature enhancements in RMM, including the brand new ‘Active Issues’ workflow that is now available in all the territories. We’re also mid-way through releasing the new ‘Unmonitored Devices’ view, so … Continue reading

Posted in MSP Remote Monitoring & Management release notes

Advance Notice: Update for RMM Managed Antivirus Bitdefender (MAV-BD) 6.6.18.265 scheduled for week of June 15th

Please be advised we will be pushing an update for Managed Antivirus MAV-BD v6.6.18.265 available for all Modern Windows Operating Systems (Windows 7+ Windows Server 2008 R2+) starting Monday June 15th, available in all territories by the end of the … Continue reading

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