Category Archives: MSP Remote Monitoring & Management service updates

SolarWinds RMM: Announcing ‘Device Filters’, a New Feature for Creating Custom Device Views – Completed

In follow up to the previous post, the latest SolarWinds RMM release is now live in the US and Americas region as well, completing this week’s roll-out. Below are the release notes, with full details including screenshots about the exciting … Continue reading

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SolarWinds RMM: Update on Agent Download IP Addresses (Informational)

We’re updating our systems to continue to ensure we provide consistent, highly available and high speed downloads of the Agent and other supporting software. We’ll be switching to proprietary systems instead of using Amazon CloudFront for this capability, as previously … Continue reading

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Announcing MSP Manager Integration With MSP Remote Monitoring & Management: A True Single-Pane-of-Glass Experience

Over the last several months, Development has been working hard to make our Professional Services Automation (PSA) offering, MSP Manager™, simpler, more powerful, great when you’re on the go, and now fully integrated with SolarWinds® Remote Monitoring & Management (RMM). Today, we are happy … Continue reading

Posted in MSP Remote Monitoring & Management service updates

MSP RMM: Scheduled Maintenance, Saturday 29th July

We’re planning to perform database maintenance to MSP Remote Monitoring & Management in the Australian territory on Saturday 29th of July. The maintenance schedule is as follows: Saturday 29th, 10:00pm to 11:00pm AEST – up to 30 minutes downtime

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

MSP RMM:  New URL for MAV-BD updates

We will be adding a new URL to the update process for Managed Antivirus Bitdefender (MAV).  This will impact both product and definition updates.  If you have implemented network security or firewall rules in your environment for MAV Bitdefender, please … Continue reading

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MSP RMM: Web Protection Reporting System Outage – EU West Service Only -RESOLVED

14:15 BST  – We are currently experiencing an issue with our Web Protection reporting system. The South Pane, Overview, and Report Builder functions are impacted and will be unavailable during this outage. Endpoint Web Protection will continue to operate normally. 15:27 … Continue reading

Posted in MSP Remote Monitoring & Management service updates

MSP Risk Intelligence Update

We’re pleased to let you know the next MSP Risk Intelligence release is now available. This update contains a set of features, bug fixes, and two new rulesets. Summary for Service Release – Improvements, bug fixes and new rulesets – RI … Continue reading

Posted in MSP Remote Monitoring & Management service updates, MSP Risk Intelligence release notes