Category Archives: MSP Remote Monitoring & Management service updates

SolarWinds RMM: Scheduled Maintenance October 28th – UK & EMEA Territories – POSTPONED

** Update 28 Oct: Please note the maintenance work has been postponed ** Please note that on Wednesday October 28th we’ll be undertaking technical maintenance work that will affect the UK and EMEA territories*. During the scheduled maintenance window, the … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

SolarWinds RMM: Reminder – Scheduled Maintenance October 24 with IP Address Change – Germany Territory

Per the previous post, please note that on Saturday October 24th we’ll be undertaking technical migration work for the German territory. During the scheduled maintenance window, the RMM console and agent monitoring will be offline. All services will automatically resume … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

RMM – Managed AV (Mav-BD) Experiencing Issues with Recent Windows Update

Please be advised that we are currently experiencing an issue with RMM Managed AV – Bitdefender (MAV-BD). Following a recent upgrade of Windows containing KB4580347 or KB4579311, released Tuesday October 13, Bitdefender encountered failed agent installations caused by a failed … Continue reading

Posted in MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates

SolarWinds EDR: Jamaica Update

We are pleased to announce that on Sunday, 17-May-2020, the SolarWinds Endpoint Detection and Response (EDR) product will be updated to the SentinelOne “Jamaica” release. This will include updates to the Management Console software, as well as the latest 4.0 … Continue reading

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SolarWinds EDR: Upgrade and Outage

Great news! The much-anticipated upgrade to the SolarWinds Endpoint Detection and Response (EDR) product to the SentinelOne “Houston” release will occur this Sunday, 10-November-2019. An extended dashboard outage is planned.

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates

Update: AV: January 5, 2018: Notice of Vulnerability CVE-2017-5733, CVE-2017-5715 (Spectre) and CVE-2017-5754 (Meltdown)

On January 3, a set of vulnerabilities known as Meltdown and Spectre were announced. These vulnerabilities effect many modern computer processors. Exploitation of these vulnerabilities could allow an attacker to obtain access to sensitive information. At this time, the industry … Continue reading

Posted in Backup & Recovery service updates, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates, Security Notices

Advisory Note: Bad Rabbit Ransomware

The latest malware threat Bad Rabbit appears to be a Petya/NotPetya variant sharing approximately 67% of its code with known Petya DLL’s.  At the moment, it seems to be primarily targeting organizations in Russia and Eastern Europe but could easily … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

SolarWinds RMM: MSP Anywhere Take Control enhancements for Windows, macOS, and a new Linux Viewer

Following yesterday’s update announcing a set of improvements for MSP Anywhere Take Control , we are very pleased to advise that this is now in the process of being rolled out to the Hong Kong and Australia territories, with the … Continue reading

Posted in MSP Remote Monitoring & Management service updates

Wi-Fi Security Compromise:

Researchers have detected a vulnerability through which Wi-Fi Protected Access II (WPA2) handshake traffic can be manipulated to induce nonce and session key re-use, resulting in key re-installation by a wireless access point (AP) or client.

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, MSP Mail, MSP Mail service updates, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices

Coming Soon to RMM: ConnectWise Rest Migration Wizard

We want to let you know that we’ll soon be releasing a new feature in the SolarWinds RMM Dashboard which will allow our ConnectWise and ConnectWise MSP integrated customers to migrate their integration to the very latest ConnectWise REST API … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates