Category Archives: MSP Remote Monitoring & Management service updates

SolarWinds RMM: Scheduled Maintenance November 21 with IP Address Change – Multiple European Territories

Posted on November 12, 2020 by brianmackie

Please note that on Saturday November 21st we’ll be undertaking technical migration work for the EMEA region, which covers the following RMM territories: France, France1, Ireland, Poland. In addition, the UK, EU and Germany territories will be affected by the … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates | Comments Off on SolarWinds RMM: Scheduled Maintenance November 21 with IP Address Change – Multiple European Territories

SolarWinds RMM: Scheduled Maintenance November 14 – Germany Territory

Posted on November 9, 2020 by brianmackie

Please note that on Saturday November 14th we’ll be undertaking scheduled maintenance work for the German territory. During the maintenance window, the RMM console and agent monitoring may be offline. The scheduled maintenance window is: Dates and times: Saturday November 14, … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates | Comments Off on SolarWinds RMM: Scheduled Maintenance November 14 – Germany Territory

SolarWinds RMM: Scheduled Maintenance October 28th – UK & EMEA Territories – POSTPONED

Posted on October 26, 2020 by brianmackie

** Update 28 Oct: Please note the maintenance work has been postponed ** Please note that on Wednesday October 28th we’ll be undertaking technical maintenance work that will affect the UK and EMEA territories*. During the scheduled maintenance window, the … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates | Comments Off on SolarWinds RMM: Scheduled Maintenance October 28th – UK & EMEA Territories – POSTPONED

SolarWinds RMM: Reminder – Scheduled Maintenance October 24 with IP Address Change – Germany Territory

Posted on October 22, 2020 by brianmackie

Per the previous post, please note that on Saturday October 24th we’ll be undertaking technical migration work for the German territory. During the scheduled maintenance window, the RMM console and agent monitoring will be offline. All services will automatically resume … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates | Comments Off on SolarWinds RMM: Reminder – Scheduled Maintenance October 24 with IP Address Change – Germany Territory

RMM – Managed AV (Mav-BD) Experiencing Issues with Recent Windows Update

Posted on October 15, 2020 by carlagajdecki

Please be advised that we are currently experiencing an issue with RMM Managed AV – Bitdefender (MAV-BD). Following a recent upgrade of Windows containing KB4580347 or KB4579311, released Tuesday October 13, Bitdefender encountered failed agent installations caused by a failed … Continue reading →

Posted in MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates | Comments Off on RMM – Managed AV (Mav-BD) Experiencing Issues with Recent Windows Update

SolarWinds EDR: Jamaica Update

Posted on May 15, 2020 by carlagajdecki

We are pleased to announce that on Sunday, 17-May-2020, the SolarWinds Endpoint Detection and Response (EDR) product will be updated to the SentinelOne “Jamaica” release. This will include updates to the Management Console software, as well as the latest 4.0 … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates | Comments Off on SolarWinds EDR: Jamaica Update

SolarWinds EDR: Upgrade and Outage

Posted on November 7, 2019 by Rob Douthitt

Great news! The much-anticipated upgrade to the SolarWinds Endpoint Detection and Response (EDR) product to the SentinelOne “Houston” release will occur this Sunday, 10-November-2019. An extended dashboard outage is planned.

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates | Comments Off on SolarWinds EDR: Upgrade and Outage

Update: AV: January 5, 2018: Notice of Vulnerability CVE-2017-5733, CVE-2017-5715 (Spectre) and CVE-2017-5754 (Meltdown)

Posted on January 5, 2018 by Gerry O'Donnell

On January 3, a set of vulnerabilities known as Meltdown and Spectre were announced. These vulnerabilities effect many modern computer processors. Exploitation of these vulnerabilities could allow an attacker to obtain access to sensitive information. At this time, the industry … Continue reading →

Posted in Backup & Recovery service updates, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates, Security Notices | Comments Off on Update: AV: January 5, 2018: Notice of Vulnerability CVE-2017-5733, CVE-2017-5715 (Spectre) and CVE-2017-5754 (Meltdown)

Advisory Note: Bad Rabbit Ransomware

Posted on October 26, 2017 by brianmackie

The latest malware threat Bad Rabbit appears to be a Petya/NotPetya variant sharing approximately 67% of its code with known Petya DLL’s.  At the moment, it seems to be primarily targeting organizations in Russia and Eastern Europe but could easily … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates | Comments Off on Advisory Note: Bad Rabbit Ransomware

SolarWinds RMM: MSP Anywhere Take Control enhancements for Windows, macOS, and a new Linux Viewer

Posted on October 24, 2017 by brianmackie

Following yesterday’s update announcing a set of improvements for MSP Anywhere Take Control , we are very pleased to advise that this is now in the process of being rolled out to the Hong Kong and Australia territories, with the … Continue reading →

Posted in MSP Remote Monitoring & Management service updates | Comments Off on SolarWinds RMM: MSP Anywhere Take Control enhancements for Windows, macOS, and a new Linux Viewer