Category Archives: MSP Remote Monitoring & Management

SolarWinds RMM: Scheduled Maintenance October 10 with IP Address Change – UK Territory

Please note that on Saturday October 10 we’ll be undertaking technical migration work for the UK territory. During the scheduled maintenance window, the RMM console and agent monitoring will be offline. All services will automatically resume once the maintenance is … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Service Release with Mac Agent 3.4.3 GA, Windows RC Agent

We’re pleased to let you know that we recently upgraded Mac Agent v3.4.3 to be the new Generally Available (GA) agent, so please update your Mac workstations to use the latest version. And of course, you can now try out … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Coming Soon – Integrated EDR Release Candidate

We’re excited to announce the Release Candidate (RC) for SolarWinds® RMM with Integrated Endpoint Detection and Response (EDR). The RC will begin rolling out September 18th, and will be available in all territories by the end of next week. The SolarWinds EDR … Continue reading

Posted in MSP Remote Monitoring & Management release notes

SolarWinds EDR: “Liberty” Update Pre-Release Announcement

We are pleased to announce that on Sunday, September 13, 2020, the SolarWinds Endpoint Detection and Response (EDR) product will be updated to the SentinelOne “Liberty” release. This release delivers significant enhancements to the management console, as well as an … Continue reading

Posted in MSP Remote Monitoring & Management release notes

Advanced Notice: Update to RMM Managed Antivirus Bitdefender (MAV-BD)

Please be advised we will be publishing an update for Managed Antivirus MAV-BD available for all Modern Windows Operating Systems (Windows 7+ Windows Server 2008R2+) starting September 14th, available in all territories by the end of the week. This release … Continue reading

Posted in MSP Remote Monitoring & Management

SolarWinds RMM: Remote Background Manager for Mac, Take Control Session Auto-Record, Patch Management Updates

Remote Background Manager for Mac In this week’s release, we’re excited to add the ability for you to run Remote Background Manager sessions on Mac workstations. It works exactly the same as for Windows: You can enable RBM on an … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Reminder – Scheduled Maintenance September 12 with IP Address Change – Americas Territory

Per the previous post, please be aware that on Saturday September 12 we’ll be undertaking technical migration work for the Americas territory. Note this only applies to customers who’s accounts are on the ‘remote.management’ URL (https://www.am.remote.management/dashboard). Customers on the ‘systemmonitor’ … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds EDR: Liberty Update – POSTPONED

Please be advised that we have postponed the update to “Liberty” for SolarWinds Endpoint Detection and Response referenced in this post due to a recently discovered issue. No changes to EDR management consoles will take place on September 6th and … Continue reading

Posted in MSP Remote Monitoring & Management release notes

SolarWinds EDR: Liberty Update Pre-Release Announcement

We are pleased to announce that on Sunday, September 6, 2020, the SolarWinds Endpoint Detection and Response (EDR) product will be updated to the SentinelOne “Liberty” release. This version delivers the latest agent versions as well as significant management console … Continue reading

Posted in MSP Remote Monitoring & Management release notes

Bitdefender Vulnerability – CVE-2020-8097 – N-central AVDefender & RMM Managed Antivirus (MAV-BD)

SolarWinds MSP was notified of Bitdefender Vulnerability CVE-2020-8097 in their Bitdefender Endpoint Security Tools for Windows and Bitdefender Endpoint Security SDK. In some circumstances, this vulnerability can be used to allow arbitrary code execution, as well as elevation of privileges.

Posted in MSP Remote Monitoring & Management