Category Archives: MSP Risk Intelligence service updates

Tech Support: Telephone System: Resolved

We have managed to resolve the partial telephone outage. It is now possible to call our Technical Support team via telephone. Thanks for your patience and our apologies for any inconvenience caused.  

Posted in MSP Backup & Recovery, MSP Backup & Recovery service updates, MSP Mail, MSP Mail service updates, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates, MSP Risk Intelligence, MSP Risk Intelligence service updates, MSP Service Desk

Tech Support: Telephone System

We are currently experiencing a partial phone system outage that is impacting our Technical Support service.  At this time it is not possible to connect to Techncial Support via the phone. We are working on this with every priority and … Continue reading

Posted in MSP Backup & Recovery, MSP Backup & Recovery service updates, MSP Mail, MSP Mail service updates, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates, MSP Risk Intelligence, MSP Risk Intelligence service updates, MSP Service Desk, MSP Service Desk service updates

MSP RMM and MSP RI: Scheduled Maintenance to Single-Sign-On Service, Saturday 5th November

We’re planning to perform systems maintenance to the Single-Sign-On service (SSO) used by MSP Remote Monitoring & Management and MSP Risk Intelligence on Saturday 5th November, in order to further address a recent issue. The maintenance schedule is as follows: UK & Europe – 7:00am to 9:00am … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates, MSP Risk Intelligence, MSP Risk Intelligence service updates