Category Archives: MSP Service Desk release notes

Wi-Fi Security Compromise:

Researchers have detected a vulnerability through which Wi-Fi Protected Access II (WPA2) handshake traffic can be manipulated to induce nonce and session key re-use, resulting in key re-installation by a wireless access point (AP) or client.

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MSP Service Desk: Service Release including New Ticket Activity Report

We’re pleased to announce our next MSP Service Desk release: v2.8.3. In this service release we’re addressing a number of customer service bug fixes and we’re introducing a brand new report – the Ticket Activity Report.

Posted in MSP Service Desk, MSP Service Desk release notes

MAX Service Desk 2.8 Release

MAX Service Desk 2.8 is currently rolling out across all installations and will be available to all customers by Friday 19th August. The release includes the following: New Features Ticket attachment management – manage all ticket attachments in a single … Continue reading

Posted in MSP Remote Monitoring & Management service updates, MSP Service Desk release notes, MSP Service Desk service updates

MAX Service Desk 2.7.1 Release

We are are pleased to announce the release of MAX Service Desk 2.7.1, which is currently rolling out across all installations and will be available to all customers by Thursday 23rd June. The release includes the following: New Features Contract … Continue reading

Posted in MSP Service Desk, MSP Service Desk release notes

MAX Service Desk 2.7 Release

We are are pleased to announce the release of MAX Service Desk 2.7, which is currently rolling out across all installations and will be available to all customers by Thursday 12th May. The release includes the following: New Features Multiple … Continue reading

Posted in MSP Service Desk, MSP Service Desk release notes

MAX ServiceDesk Mobile

We’re pleased to announce the release of the new MAX ServiceDesk Mobile app for iOS, along with field management capabilities in ServiceDesk. The app is now available from the iOS App Store. Please find the full release notes and video introduction to the mobile app below:

Posted in MSP Service Desk, MSP Service Desk release notes

MAX ServiceDesk 2.6 Release

We are pleased to announce the release of MAX ServiceDesk 2.6, now available on all installations. Please find the release notes below. New release of MAX ServiceDesk, including Custom Fields for Customers and Customer Contacts, Search additions and Bug Fixes

Posted in MSP Service Desk, MSP Service Desk release notes