Category Archives: Passportal

SolarWinds Passportal – NEW Blink Reports

Passportal is happy to announce that we have released two new reports into our Reports section directly tying into your Blink instances. Blink User Status: Gives the partner a quick and easily filterable report regarding the setup status for all … Continue reading

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SolarWinds Passportal – Weekly Service Update Version 2021.1.6

We have five bug fixes for this first weekly release of 2021. 1. Fixed an issue with Automated Workflows in which the “Agent Not Syncing” trigger was not firing the alerts. 2. Fixed an issue with portal settings in which … Continue reading

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UPDATE: Digital Certificate Revocation Date Change

As an update to our previous notification, we have just received an extension on the revocation date of our current digital certificate to March 8 February 22, 2021, 11:59 PST. As posted on our Release Notes site (https://status.solarwindsmsp.com/2020/12/18/digital-certificate-update-for-msp-products-2/), we made … Continue reading

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SolarWinds Passportal: Digital Certificate Update on Windows Agent to 4.5.7 and Backup Utility update to 2.7.8

Following our previous communication regarding digital certificates of MSP products, we are posting digital certificate updates on our agent with version 4.5.7 and our Backup Utility version 2.7.8. These new versions will go live starting at 18:00 MST

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Digital Certificate Update for MSP Products

As posted here: https://status.solarwindsmsp.com/2020/12/17/digital-certificate-update-for-msp-products/, we made the decision to digitally re-sign some of our products and have requested (and received) a new digital certificate, which reflects a recertification of the authenticity of SolarWinds products, both current and future. As an … Continue reading

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, N-central, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Solarwinds Take Control | Comments Off on Digital Certificate Update for MSP Products

Digital Certificate Update for MSP Products

As you know, our systems experienced a supply chain attack on SolarWinds┬« Orion┬« Platform software, 2019.4 HF 5, 2020.2 with no hotfix installed,and 2020.2 HF 1. Based upon our current investigation, we have found no evidence that our SolarWinds MSP … Continue reading

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Solarwinds Take Control | Comments Off on Digital Certificate Update for MSP Products

SolarWinds Passportal: Service Update

Bug Fixes – Ninja RMM integration throwing an “Authentication Failure” for our AUS partners – Disabling Auvik integration was also disabling the SolarWinds RMM integration as well – Document Expiration watched on Automated Workflows was not sending through notifications – … Continue reading

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SolarWinds Passportal: Service Update 2020.11.04

Bug Fixes: – Fixed issue with our Auvik integration not bringing over all of the wanted Assets from within the Auvik portal – Fixed issue with our agent not pushing password rotations when prompted via the rotation period – Fixed … Continue reading

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SolarWinds Passportal: Service Update 2020.10.22

Bug Fix: Removed the quotation marks the exporter was placing around each each cell when exporting credentials Bug Fix: Returned the Launch Remote Session button to Assets synced in from SolarWinds RMM. Bug Fix: New Autotask PSA Contacts and Locations … Continue reading

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SolarWinds Passportal: NEW Document Importer allowing customized data import

This week we are releasing an update to our Document Importer that allows our users to import customized data into Passportal. An exciting step to ensure that we are able to bring in all the MSP data and set it … Continue reading

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