Category Archives: Passportal

SolarWinds Passportal: Browser Extension 3.9.0 and Weekly Service Update 2020.9.2

This week we have updated our browser extension to version 3.9.0 and added the following: Advanced Infrastructure to watch form fields: The extension has now an advanced method of detecting the website form fields for filling. This will improve the … Continue reading

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SolarWinds Passportal: NEW HTML Articles added into Document Importer and Weekly Service Update 2020.8.19

This week, we start with adding a new document available for import via our Document Importer – HTML Articles (PDF and WORD options coming shortly). Let’s walk through it. Articles.csv is now an available import template within our templates downloadable … Continue reading

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SolarWinds Passportal: Weekly Service Update 2020.8.13

Fixed: Issue around edited credentials not saving: Partner had issue saving credential after entering Edit mode via Actions -> Edit Fixed: “You cannot update a password with no changes” incorrect error: Issue reported around credentials when accessed via “global search … Continue reading

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SolarWinds Passportal: Weekly Service Update 2020.8.5

Customer Bugs Fixed: UTC Time persisting even when not chosen under Company Settings: Partners reported issue on the persistence of UTC time on all docs regardless of time chosen under Company Settings Fixed: Automated Workflows failing to create Autotask tickets: … Continue reading

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SolarWinds Passportal: Weekly Service Update 2020.7.30

Customer Bugs Fixed: SolarWinds RMM -> ‘Launch RMM’ button mapped to incorrect URL: Problem for some of our SolarWinds RMM partners in which hitting the “Launch RMM” button redirects them to the incorrect location of their SolarWinds RMM. Fixed: Incorrect … Continue reading

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SolarWinds Passportal: NEW Integration Sync Overview Page

This week, we are pleased to release to our partners a brand new page to manage/view/review/change the Assets which have came over during the integration sync. Let’s start navigating to your new Sync Overview page.

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SolarWinds Passportal: Weekly Service Update 2020.7.15 and Agent update 4.2.3.4

Fixed: Automated Workflows – Fixed issue of it not showing up for all partners when they don’t also have docs Fixed: New User Registration – Fixed issue of data duplication within the new user registration email Fixed: Linked Vendors – … Continue reading

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SolarWinds Passportal: Weekly Service Update 2020.7.9

Customer Bugs Articles not appearing in Runbooks: Issue around Articles appearing in the table of contents but not appearing again in the Runbook Main Dashboard display when a lot Assets and Licensing: Added pagination to decrease the required load time … Continue reading

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SolarWinds Passportal: Weekly Service Update 2020.7.3

Customer Bugs Anchors not working on Articles: Updated so anchors are able to set Corrupted Runbook pages: Breaking on empty fields fixed Expired Domains to OOPS page: Fixed issue where clicking on expired domains within the dashboard took you to … Continue reading

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SolarWinds Passportal: Weekly Service Update 2020.6.10

Customer Bugs Fixed – Credentials with no usernames: Are able to be linked Fixed – Credential request alert disappearing: Now requires manual intervention before alert is cleared Fixed – Auvik not syncing assets: Updated the CRON job so that it … Continue reading

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