Category Archives: Passportal

SolarWinds Passportal: Service Update

Bug Fixes – Ninja RMM integration throwing an “Authentication Failure” for our AUS partners – Disabling Auvik integration was also disabling the SolarWinds RMM integration as well – Document Expiration watched on Automated Workflows was not sending through notifications – … Continue reading

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SolarWinds Passportal: Service Update 2020.11.04

Bug Fixes: – Fixed issue with our Auvik integration not bringing over all of the wanted Assets from within the Auvik portal – Fixed issue with our agent not pushing password rotations when prompted via the rotation period – Fixed … Continue reading

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SolarWinds Passportal: Service Update 2020.10.22

Bug Fix: Removed the quotation marks the exporter was placing around each each cell when exporting credentials Bug Fix: Returned the Launch Remote Session button to Assets synced in from SolarWinds RMM. Bug Fix: New Autotask PSA Contacts and Locations … Continue reading

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SolarWinds Passportal: NEW Document Importer allowing customized data import

This week we are releasing an update to our Document Importer that allows our users to import customized data into Passportal. An exciting step to ensure that we are able to bring in all the MSP data and set it … Continue reading

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SolarWinds Passportal: Browser Extension 3.9.0 and Weekly Service Update 2020.9.2

This week we have updated our browser extension to version 3.9.0 and added the following: Advanced Infrastructure to watch form fields: The extension has now an advanced method of detecting the website form fields for filling. This will improve the … Continue reading

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SolarWinds Passportal: NEW HTML Articles added into Document Importer and Weekly Service Update 2020.8.19

This week, we start with adding a new document available for import via our Document Importer – HTML Articles (PDF and WORD options coming shortly). Let’s walk through it. Articles.csv is now an available import template within our templates downloadable … Continue reading

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SolarWinds Passportal: Weekly Service Update 2020.8.13

Fixed: Issue around edited credentials not saving: Partner had issue saving credential after entering Edit mode via Actions -> Edit Fixed: “You cannot update a password with no changes” incorrect error: Issue reported around credentials when accessed via “global search … Continue reading

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SolarWinds Passportal: Weekly Service Update 2020.8.5

Customer Bugs Fixed: UTC Time persisting even when not chosen under Company Settings: Partners reported issue on the persistence of UTC time on all docs regardless of time chosen under Company Settings Fixed: Automated Workflows failing to create Autotask tickets: … Continue reading

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SolarWinds Passportal: Weekly Service Update 2020.7.30

Customer Bugs Fixed: SolarWinds RMM -> ‘Launch RMM’ button mapped to incorrect URL: Problem for some of our SolarWinds RMM partners in which hitting the “Launch RMM” button redirects them to the incorrect location of their SolarWinds RMM. Fixed: Incorrect … Continue reading

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SolarWinds Passportal: NEW Integration Sync Overview Page

This week, we are pleased to release to our partners a brand new page to manage/view/review/change the Assets which have came over during the integration sync. Let’s start navigating to your new Sync Overview page.

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