Category Archives: Risk Intelligence

SolarWinds Risk Intelligence: Update Release, 12-April

We’re pleased to share the latest set of updates for SolarWinds Risk Intelligence. What’s new: All analytic reports will now show a rolling 1-year time period. This will reduce the volume and improve the focus of scan data added to the … Continue reading

Posted in Risk Intelligence

January 23rd: Support System Outage – RESOLVED

As you may know, Salesforce is experiencing a widespread outage. As a result, some customers are experiencing intermittent error messages when trying to reach/access support via all support channels.

Posted in Backup & Recovery, MSP Mail, MSP Manager, MSP Remote Monitoring & Management, MSP Service Desk, Risk Intelligence

Wi-Fi Security Compromise:

Researchers have detected a vulnerability through which Wi-Fi Protected Access II (WPA2) handshake traffic can be manipulated to induce nonce and session key re-use, resulting in key re-installation by a wireless access point (AP) or client.

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, MSP Mail, MSP Mail service updates, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices

Phishing Campaigns Timely for Cybersecurity Awareness Month

We are aware of several phishing campaigns purporting to be SolarWinds with a malicious .doc attachment. The malicious document is being referenced in several phishing campaigns not related to SolarWinds. Our marketing infrastructure was not compromised; we only use PDF … Continue reading

Posted in Backup & Recovery, MSP Mail, MSP Remote Monitoring & Management, MSP Service Desk, Risk Intelligence | Tagged , ,

MSP Risk Intelligence Update

We’re pleased to let you know the next MSP Risk Intelligence release is now available. This update contains a set of features, bug fixes, and two new rulesets. Summary for Service Release – Improvements, bug fixes and new rulesets – RI … Continue reading

Posted in MSP Remote Monitoring & Management service updates, Risk Intelligence release notes

MSP Risk Intelligence Update

We’re pleased to let you know the next MSP Risk Intelligence release is now available. This update contains a set of customer service improvements and bug fixes. Summary for Service Release – Customer support priorities and bug fixes – RI Service … Continue reading

Posted in MSP Remote Monitoring & Management service updates, Risk Intelligence release notes

MSP Risk Intelligence Outage – RESOLVED

1:10AM Pacific / 9:10AM GMT – A large cloud storage service used by our system for the storage of scan data, is currently experiencing an outage which is causing errors in communication between our systems, and their network.  This may … Continue reading

Posted in MSP Remote Monitoring & Management service updates, Risk Intelligence