Advance notice. Risk Intelligence release 7.0

Posted on May 13, 2024 by izaviaruha

We’re thrilled to announce an upcoming release for N-able Risk Intelligence, scheduled to roll out across various regions on different dates starting from Tuesday May 14. This update focuses on bug fixes and performance enhancements to ensure a smoother and more reliable user experience.

Bug fixes:

  • NCIP-5614 – Unable to generate report
  • NCIP-5438 – Branding on RI reports – PDF Version
  • NCIP-5189 – Getting “Forbidden” error page when logging in to Risk Intelligence using App switcher from Cove
  • NCIP-3173 – Cannot Access Risk Intelligence Account Settings

Release Schedule:

We don’t expect any downtime or any impact on service performance.

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N-central Mac Agent v 1.11.0.562

Posted on May 13, 2024 by Chris Dunsmore

We are pleased to announce a new Mac Agent release for N-central.

This release brings in the following improvements and features.



New Firewall Status Monitor

A new out of the box monitor has been added showing you the status of the devices Firewall, this accompanies the Firewall enable/disable script added to the most recent N-central version allowing you to action changes if needed.


Improved Asset information gathering and visibility

The agents ability to gather and show asset information has also been improved, the following improvements should be visible:

  • Make and Model is populated on Overview
  • Memory Slots (Populated/Total) is populated on Overview
  • Last Boot-up is populated on Overview
  • Last Boot-up field is populated on Operating System
  • OS Architecture is populated on Operating System
  • Manufacturer is populated on Hardware
  • Model is populated on Hardware
  • Chassis Type is populated on Hardware
  • Architecture is populated on Hardware
  • Memory Slots is populated on Hardware

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Advance Notice: EDR Agents Release 23.4 Update – Wednesday May 15th

Posted on May 10, 2024 by carlagajdecki

We are pleased to announce that Wednesday, May 15th the Endpoint Detection and Response (EDR) product will be releasing updated Windows, macOS and Linux 23.4 Agents for the following consoles:

Continue reading →
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Web Protection: Scheduled Maintenance starting Tuesday May 14th

Posted on May 9, 2024 by carlagajdecki

Please note that starting on Tuesday May 14th we will be publishing an update for Web Protection targeting general infrastructure improvements. This release will be in place across all regions by Thursday May 16th. No Agent changes during this release will be required. 

Continue reading →
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Release Take Control Admin Area

Posted on May 8, 2024 by Júlio Barbas

We are very pleased to announce the new version of the Take Control Admin Area including the new Audit Log functionality and some bug fixes and improvements.

  • Comprehensive Audit Log functionality. At the Admin Area, on “Reports > Audit Log”, it is now possible to view and filter all the actions allowed by the product
  • Fixed several small issues on the UI and localization in the Admin Area
  • Fixed a bug happening when a group with devices was deleted
  • Corrected a bug with the request description for Applets
  • Fixed an issue with characters validation for the Agents’ “Local Authentication” option
  • Solved an issue that was causing errors when the technicians tried to generate a shared link for a session video
  • Fixed a problem with sending an WoL command on certain circumstances
  • Fixed a cosmetic problem where an Applet request could be cancelled by the remote user but still be displayed as apparently pending
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New N-able Login available for N-central SaaS partners

Posted on May 7, 2024 by Matt Miller

Release Notes

N-able’s MSP SSO authentication solution provides seamless secure access to your N-able products with multi-factor authentication and is protected following our ISO certified security standards allowing you to seamlessly access your products and the key success resources you need to help grow your business.

N-able Login is another step toward unifying the technologies that N-able provides as well as the tools partners want to manage their business with. To learn more about N-able’s Ecoverse vision please watch a video from Mike Adler CTO of N-able. Unlocking new features and technology on our roadmap on the near horizon.

N-able login (MSP SSO) is ideal for partners who are currently using the standard local login. Partners using 3rd party identity providers like EntraID should wait until we integrate them (shortly) into MSP SSO to create a unified authentication experience across your N-able Ecoverse.

For more details have a look at our documentation.

N-able Login (MSP SSO) will become available to N-central On-premises partners in the coming months, and we will continue to communicate as it is available.

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Update to N-central Analytics – Patch Compliance dashboard

Posted on April 30, 2024 by ingrid.nylander

An enhancement has been made to the N-central Analytics Patch Compliance Dashboard which may reduce the number of patches appearing as ‘No Approval’ or ‘Pending’ and therefore improve compliance scores.

The change involves excluding non-superseded, but no longer required, patches to match the behaviour of N-central Patch Management.

The change may not be visible immediately, depending on which Analytics package you are using but should have taken affect for all Analytics users by noon on May 1st, 2024.

See N-central 24.2 release notes for the latest updates.

To learn more about the dashboard see our User Guides.

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Announcing the Release of Report Manager 5.0 SP6

Posted on April 25, 2024 by michaelkillingbeck

Report Manager 5.0 SP6 (5.0.6.142)

Detailed Release Notes

Download link (login required)

We are please to announce the latest release of the N-central Report Manager! The new service pack (SP6) contains 80+ bug fixes and improves the overall reliability, performance and usability of the N-central Report Manager.

This service pack should be applied to your Report Manager server and does not require your N-central server version to be upgraded.

For more details on this release including the list of fixed issues, please reference the release notes and download link above.

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Patch Management Engine (PME) 2.11

Posted on April 25, 2024 by Chris Dunsmore

We are pleased to announce a new version of PME is being released to GA within the next 24 hours.

This build is focused on one major update to how we control an end users ability to interact with the local windows update options.

In many reported scenarios end users are able to manually check and install updates or devices were finding updates and installing them, this was due to environmental issues where something else on a device has changed the registry keys after we set them.

In our current engines we set the registry keys on profile deployment and after a device restart but with this upcoming improvement we will recheck the registry keys every 30 minutes to ensure they exactly match the options set within the patch policy.

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