SolarWinds RMM: Major Update to Network Devices, New Mac GA Agent

We’re very pleased to announce that the Network Devices module in SolarWinds RMM has been significantly updated. Based on your feedback, we’ve made the following changes:

  • RMM now has the ability to discover the Manufacturer, Model, Firmware Version and Serial Number of HP ProCurve switches. From a monitoring perspective, RMM now automatically monitors the following aspects of those switches:
    • CPU
    • Memory
    • Hardware Sensors
    • Network Ports
  • RMM has also gained the ability to automatically add new checks to already-managed devices. As we release additional monitoring templates, they will be automatically added to the appropriate devices.

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Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Take Control Viewer 6.0 for Mac

Following the release of our latest Windows Viewer, we are pleased to introduce the latest Mac Console and Viewer: Version 6.00.00.

All the details…

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Posted in MSP Anywhere, Solarwinds Take Control

MSP Manager – release notes

We’re pleased to inform you of our latest release which includes several bug fixes.

Here’s a list of items we have fixed: 

·         .msg file is being stripped from email
·         Account activation failure on first attempt
·         Company dashboard intermittently loading
·         Cannot view tickets associated to assets
·         Wrongly displayed Service Item start date
·         Failed login on mobile app
·         401 unauthorized error when applying filters to Billing or Reporting

 Are you interested in trying Preview features and influencing product feature direction?  Please email [email protected] to join our insiders group!

Posted in MSP Manager

SolarWinds Mail Assure: January 14th Features and Updates Release  

What’s new this week:  

 

Filtering (services): 

  • Resolved: the wrong hostname could be used in Email Scout Report links for clusters with multiple logging servers and without branding (#510)
  • Resolved: fixed issues with migrating extremely large quarantined messages (#266)

Front-end / GUI: 

  • Resolved: if all brands were removed, the interface would show an error (#514)
  • Resolved: restored pages incorrectly removed in the navigation adjustment (#478)
  • Resolved: fixed issue where too many results would be displayed in the LDAP MailboxSync preview (#523)
  • Improved: minor UI improvements to the LDAP Mailbox Sync page (#515)

 

 

Posted in Mail Assure | Tagged ,

SolarWinds Take Control Windows Viewer 7.0 is here!

We are delighted to introduce the latest iteration of our SolarWinds Take Control product: The updated Viewer for Windows 7.0!

All the details…

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Posted in MSP Anywhere, Solarwinds Take Control

SolarWinds RMM: Rolling Out New Load-Balancers for the German Territory

Please note that on Saturday January 12th we’ll be introducing new load balancers for the RMM URL and the Agent upload endpoints in the German territory.

If you have a restrictive firewall configuration, and need to explicitly authorize outbound traffic, please make sure the relevant IP address is added to your firewall whitelist. The URLs and IP addresses of the new load-balancers for Germany are listed below.

To access the Dashboard you need to enable outbound traffic to: Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds Mail Assure: December 17th Features and Updates Release

What’s new this week:  

Refreshed Navigation and Default Dashboard organization 

The left-hand navigation pane has been refreshed in this update, with pages now grouped more logically so that it’s easier to find what you’re looking for. Some items have also been renamed so that it’s clearer when you’d want to use the page (see the New Navigation/Dashboard Feature Mapping).  Continue reading

Posted in Mail Assure | Tagged ,