We’re pleased to let you know that we’re in the process of rolling out this week’s RMM update to all territories. The release includes a new Windows RC Agent (v10.9.9), performance updates and bug fixes, an update for Patch Management, and an improvement to the Performance Monitoring Check for servers.
Patch Management Update
We’ve updated the workflow link on the Patch Management tab in the south pane so that going forward it takes you straight to the ‘Management Workflow’ option, instead of the legacy ‘Approval Policy’ dialog.
Here are a couple of screenshots that show you the enhancement: Continue reading
We’re pleased to let you know that this week’s RMM service release is now available to customers in all territories. The latest update includes a Patch Management Engine upgrade (v1.1.8) and a Backup Manager update (v19.12). These two services automatically update on the endpoints, so your devices are already set to take advantage of the latest performance enhancements. We’ve also released an enhancement to PSA integrations to support concatenated device and site names.
Patch Management Engine v1.1.8
The patch engine will now ensure that your device is running the latest Servicing Stack Update (SSU) during patch detection. This helps to avoid the situation whereby an Continue reading
I believe my first release post of the year must begin with a Happy New Year!
We’re excited to announce that we are rolling out a new Mac Agent this week, version 3.4.0, with a new capability to ease your deployment of features like Managed Antivirus and Take Control on Macs running newer operating systems such as Mojave and Catalina.
Current versions of the Agent – and its features – require extra approvals from the end-user to comply with Apple’s new security posture for macOS. For example, Managed Antivirus needs approval of a kernel extension and macOS prompts your user for this. The new Mac Agent 3.4.0 RC can handle these approvals automatically.
In this, our final release of the year, we are pleased to introduce new functionality in three key areas: Backup for Office 365, automated deployment and updates, and disaster recovery testing.