SolarWinds MSP Status

Performance Monitoring Checks for Workstations

We’re pleased to let you know that in this week’s update, we are introducing a set of checks for workstations that were previously only available for servers: With the latest Windows RC Agent, you’re now able to add Performance Monitoring Checks, along with Web Page Checks and the TCP Service Check, to workstations for the first time, expanding RMM’s out-of-the-box monitoring.

To see and apply the new checks, update your workstation to the latest Windows RC Agent, v10.10.1. The Performance Monitoring Checks will also be added automatically when you run the check detection scan on new device installs with this agent or when you select this option with the Monitoring Templates feature.

This follows on from this update earlier in the year to make the default settings for the Performance Monitoring Checks more accurate.

Mac Viewer Improvements for Take Control

Please note that on Saturday October 24th we’ll be undertaking technical migration work for the Germany territory. During the scheduled maintenance window, the RMM console and agent monitoring will be offline. All services will automatically resume once the maintenance is complete.

The scheduled maintenance window is:

Dates and times: Saturday October 24 22:00 CEST until Sunday October 25 04:00 CEST
Territory: RMM Germany territory only. Other regions are not affected by this update
Affected: RMM console access and Agent monitoring

If you have a restrictive firewall configuration, and need to explicitly authorize outbound traffic, please make sure the relevant IP addresses are added to your firewall approved list:

We have another release go out the door this week, but before we get started, here is a quick recap of all the new features we put out in the month of September!

And here are the highlights of the updates in this week’s release. These are currently rolling out to customers and expected to be available worldwide by end of the week.

New Linux Agent GA

We’ve just promoted the latest Linux Agent v2.0.3 to be our new GA version. This version includes a series of monitoring check related updates, please see the release notes below for details.

‘Asset Tracking Only’ Monitoring Template

We’ve made it a bit easier to select a so-called ‘Asset Tracking Only’ monitoring template, as one of the steps for moving a device into the ‘Asset Tracking Only’ state. When you use this option, it will automatically remove any existing monitoring checks and automated tasks, and set the 24×7 check frequency for servers and workstations to 60 minutes.