Passportal is happy to announce that we have released two new reports into our Reports section directly tying into your Blink instances.
Blink User Status: Gives the partner a quick and easily filterable report regarding the setup status for all users they are setting up on Blink.
Blink Reset Request: Gives the partner a direct report into all Blink requests within a dedicated time period. Helps our partners determine the amount of incoming password reset tickets saved and provides value back to the client as the MSP is able to show how many resets are being processed.
We are pleased to let you know that Mac Agent v3.6.1 has been promoted to be the new Generally Available (GA) agent. We also added a new “Logout User” Automated Task for Mac workstations, to help you in your day to day management of Mac customers.
In addition, we updated Linux Agent v2.0.4 to be the new Linux GA Agent. It means that Raspberry Pi is now a fully supported device type in RMM!
Please upgrade your Mac and Linux endpoints to stay up to date and take advantage of the latest set of enhancements.
We are very pleased to introduce our latest set of releases for SolarWinds Take Control standalone. This release represents a significant milestone for Take Control as it allows us to introduce our latest Mac components.
Please be advised we will be pushing an update for Managed Antivirus MAV-BD v220.127.116.119 available for all Modern Windows Operating Systems (Windows 7+ Windows Server 2008 R2+) starting Tuesday January 19th, available in all territories by the end of the week.
We are currently experiencing an issue impacting the use of RDP, SSH and Web Page remote control in N-central. The failure message indicates that the digital certificate used by the Java-based remote control launcher has been revoked.
N-central versions 2020.1 and higher will experience issues with SSH and Web Page remote control. N-central versions 12.3 and earlier (including all service packs and hot fixes) will experience issues with RDP, SSH, and Web Page remote control.
Update: Our Engineering team have developed a code drop for this issue. Please contact Support to have them apply it to your N-central server.
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In keeping with industry best practices to help protect you and your data, users of SolarWinds® Backup will be required to enable two-factor authentication (2FA) in order to continue using the product, as of the upcoming February 13, 2021, release.
Apple Device Management Enhancementswith Improved iPhone and iPad Support
We’re excited to announce that iPhones and iPads in RMM can now use RMM’s Apple Device Management system. The workflow of enrolling an iOS device into RMM is nearly identical to what you already know, with the addition that when the device is successfully enrolled, it now uses the same Mac Device Management back-end system that we released in last year.
The major benefit – besides having a robust and modern new infrastructure – is that iOS devices are no longer limited to the previously available policies. Instead, just like we announced for Mac in September, any custom configuration profile can be uploaded and then pushed to an enrolled iOS device.
Over the last few days, you may have become aware of reported malware, now referred to as SUPERNOVA. Based on our investigation, this malware could be deployed through an exploitation of a vulnerability in the Orion Platform.
SolarWinds provided two hotfix updates on December 14 and 15, 2020 that contained security enhancements, including those designed to prevent certain versions of the Orion Platform products from being exploited in a SUPERNOVA attack.
The company also released similar updates for all other supported versions of the Orion Platform products and a fix for customers on unsupported versions of these products.
The vulnerability that can be exploited to deploy SUPERNOVA is in the Orion Platform products and does not impact the SolarWinds MSP products.
SolarWinds MSP operates separately as a wholly-owned subsidiary of our parent SolarWinds Corp. We have our own executive leadership team. We have different support, success, and sales teams and systems, and our R&D teams have their own leadership and separate repositories and build environments.
SolarWinds MSP considers various features and functionality prior to any final generally available release. As such, comments given in this forum are not (nor should they be interpreted to be) a commitment from SolarWinds MSP that it will deliver any specific feature or, if it delivers such feature, any time frame when that feature will be delivered. SolarWinds MSP is always trying to improve and enhance its products. All discussions herein are based upon product team current interests, and product team plans and priorities can change at any time.