SolarWinds RMM: Service Release with Mac Agent v3.0.2 GA

Today we’re excited to promote Agent 3.0.2 for Mac to GA.  This release is a culmination of a number of Mac features and enhancements that continue the path of bringing Mac devices up to par with Windows computers.

Here’s a list of all the Mac features provided by the new GA Agent:

  • Apply and run Automated Tasks on Macs. Pick from the pre-defined list or import your own custom scripts. Here’s the list of Tasks for Mac:

– Repair file system permissions on installed packages
– Perform extended memory testing
– Repair volume structure of secondary disks
– Backup then purge cache files
– Purge font caches and restart font daemon
– Run Managed Patch

  • Use the special “Run Managed Patch” task to perform patch management on Macs. This greatly automates Mac patching, especially for a Windows-first partner. Managed Patch for Macs offers the following features:

Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds Mail Assure: September 4th Features and Update Release

What’s new this week:

Pages moving out of preview

  • The existing quarantine, queue, and archive search pages will no longer be available via the side navigation or in the default dashboard. They will still be reachable by using the URL directly, or if that URL is added to a custom dashboard.
  • There will be two new archive search links in the side navigation and default dashboard, which are shortcuts to an appropriate log search.
  • The (incoming and outgoing) quarantine and queue links in the side navigation and default dashboard will be replaced with shortcuts to appropriate log searches.
  • The log search page will be replaced by the new one (both incoming and outgoing). The old pages will still be reachable by using the URL directly, if that URL is added to a custom dashboard via a link in the new pages’ description.
  • The new delivery details log search will be available to all users.
  • The new Email Scout Reports pages will be available to all users.
  • The new Customize Actions page will be available to all users.

Note that you can see a clear picture of what the control panel will be like by enabling ‘features preview’ in the user profile page. Access to the old pages will be removed in the (not near) future.

Report spam from the interface

The log search pages now include a new option to handle training messages as spam. Please note, the action is available only if the archiving product is enabled.

Changelog:

  • Resolved: Fix case sensitive issue when logging journal messages (#36326 and #36341)
  • Resolved: Journaled archived messages are not showing at email user level, when alias is in place (#35674)
  • Resolved: Quarantine response not applying correctly (#36025)
  • Resolved: Incorrect padding error when viewing message (#36249)
  • Resolved: Incorrect arguments parsing for move domain API (#36344)
  • Resolved: Incorrect destination password validation for move domain API (#36345)
  • Added: Add newsletter/social as RegEx check options (#35150)
  • Added: Support for extracting URLs from PDF attachments (#35150)

Front-end / GUI:

  • Resolved: Process of single message should be instant (#36167)
  • Resolved: Fix error when reporting messages with special character(s) (#36316)

In case there are items you would like to discuss in more detail, please contact support via support.solarwindsmsp.com

Posted in Mail Assure | Tagged , ,

MSP Manager: August 13th Service Release (3.13)

A publish is scheduled for MSP Manager (3.13) for Thursday August 30th at 6:00 am GMT. The Update Window is approx. 7 hours and we do not anticipate any downtime. Continue reading

Posted in MSP Manager

SolarWinds RMM: Service Release with NetPath Enhancements, Backup Version Update, New Windows RC Agent

We’re pleased to let you know that the latest SolarWinds RMM release is in the process of rolling out to customers in all territories. In this week’s update we have several feature and performance enhancements heading your way:

  • NetPath Updates: Now you can add a Path to multiple devices at once, view Paths grouped by customer, and more.
  • Backup Manager v18.6: We’ve auto-updated the Backup engine to the latest SolarWinds Backup version with improvements to the Restore tab and backup speed.
  • New Windows RC Agent: We’re releasing a new Windows RC Agent (v10.7.10) to add support for Kaspersky v11 in the Antivirus Update Check.

Continue reading

Posted in MSP Remote Monitoring & Management release notes

SolarWinds Mail Assure: August 27th Features and Updates Release

What’s new this week:

Pages moving out of preview

The new ‘domain aliases’ page of the control panel will move out of preview on August 27th. The new log search pages of the control panel are expected to move out of preview on September 3rd. This includes many changes:

  • The existing quarantine, queue, and archive search pages will no longer be available via the side navigation or in the default dashboard. They will still be reachable by using the URL directly, or if that URL is added to a custom dashboard.
  • There will be two new archive search links in the side navigation and default dashboard, which are shortcuts to an appropriate log search.
  • The (incoming and outgoing) quarantine and queue links in the side navigation and default dashboard will be replaced with shortcuts to appropriate log searches.
  • The log search page will be replaced by the new one (both incoming and outgoing). The old pages will still be reachable by using the URL directly, if that URL is added to a custom dashboard, and also via a link in the new pages’ description.
  • The new Delivery Details log search will be available to all users.
  • The new Email Scout Reports pages will be available to all users.
  • The new Customise Actions page will be available to all users.

Continue reading

Posted in Mail Assure | Tagged , , , ,

SolarWinds RMM: Service Release with Patch Management Policies, Web Protection Improvements, New Windows RC Agent

We’re pleased to let you know that the latest SolarWinds RMM release is in the process of rolling out to customers in all territories. In this week’s update we have several feature and performance enhancements heading your way:

  • Patch Management policies: Use centralised Patch Management policies for greater oversight and configuration management.
  • Web Protection updates: A number of performance improvements and customer bug fixes.
  • New Windows RC Agent: We’re releasing a new Windows RC Agent (v10.7.9) with an update to the Antivirus Check for Trend AV.

In addition, there’s a nice usability enhancement that makes it easier to jump to a device’s Asset Tracking record, as well as several customer bug fixes.  Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds Mail Assure: August 20th Features and Updates Release

What’s new this week:

Pages moving out of preview Continue reading

Posted in Mail Assure | Tagged ,