SolarWinds RMM: PSA Integration Enhancements GA

Today, we’re pleased to confirm that we’re making the upgraded PSA integration GA. If you’re using the existing RMM integration to sync data and tickets with ConnectWise or Autotask, then we invite you to switch to the new system and take advantage of the many feature and performance improvements. To catch up with all the updates to our PSA integration, check out this previous post and this one for most recent set of enhancements.

Here are the details of the latest PSA integration update…

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Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds Take Control: Mac Viewer Update

We are delighted to introduce our latest Take Control update: Viewer 6.00.07 for Mac.

One thing which makes this update really exciting is the fact that this is for all SolarWinds Take Control users with Mac Viewers – whether you use Take Control as part of your remote monitoring solution, or use it as a standalone product.

All the details… Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, Solarwinds Take Control

SolarWinds RMM: PSA RC Integration Enhancements

Following on from our previous post, we’re delighted to line up our next set of enhancements for our PSA Release Candidate.

All the details:

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Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: New Remote Background Management GA with Windows 10.9.5 Agent

Hot on the heels of the announcement just earlier of the Passportal integration with Take Control in RMM, we’re pleased to let you know that the new Remote Background Management feature now becomes generally available (GA), as the latest Windows RC Agent v10.9.5 goes GA over the course of the week.

The new Remote Background feature uses the Take Control viewer, and therefore also supports the Passportal integration: It means that technicians with Passportal accounts can retrieve the correct password for the endpoint and log in at the start of the session, quickly and securely every time.

The new Remote Background Management feature offers a range of advanced functionality such as remote PowerShell commands, event log access, a remote registry Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds Mail Assure: September 9th Features and Updates Release

Changelog 

  • Optimized log migration when using “message archiving for senders” option (MMA-2156) 

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Posted in Mail Assure | Tagged ,

SolarWinds Take Control: Passportal Integration

We are thrilled to introduce the next Take Control Viewer update: 7.00.08 for Windows. What makes this particular update so exciting is the introduction of a new seamless integration between the Take Control Viewer and SolarWinds Passportal password management solution. This is for all SolarWinds Take Control users with Windows Viewers – whether you use Take Control as part of your remote monitoring solution, or use it as a standalone product. Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, Solarwinds Take Control

SolarWinds Mail Assure: September 2nd Features and Updates Release

Changelog 

  • Enhanced archive export (MMA-2002)  
  • Improved removal of quarantined messages (MMA-2197) 

 

Posted in Mail Assure | Tagged ,