SolarWinds RMM: Disk Encryption Manager RC Reminder, New Windows & Mac RC Agents

We’re pleased to let you know that in this week’s RMM release, we’re making two new RC Agents available, one for Windows and one for Mac. The two new agents are expected to be available in all the territories by Tuesday.

The Windows RC Agent provides a new Patch Management Engine version, to address an erroneous ‘Windows update required’ message. The new Mac agent contains improvements for the Mac Device Management enrollment process.

We’d also like to take this opportunity to remind you of the recently announced Disk Encryption Manager service – this is now in RC and we’re very excited about all the interest from our partners in trialing the new capability. Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds Passportal: Weekly Service Release

SolarWinds Passportal is happy to announce this week’s release to our partners which includes various updates and bug fixes.

Organizational Key Special Characters – Password Action Issues

Special characters within the organizational key no longer cause password issues when viewing, saving, and disabling.

Vault Access Permission – Fixed Vault Drop-down

Removed ability to select Personal Vault from client pull down on new passwords when Vault Access is not assigned to user.

Copy/Paste Password – HTML Format when Org. Key Contains Special Characters

Removed the incorrect action of passwords being copied/pasted in HTML format when the organizational key contains special characters. This fix is in direct relation to the first bug fix listed above.

Credential Strength Chart – Edit Password Error Message

Fixed the bug displaying the improper message “Action Not Allowed” after editing and saving a password via the Credential Strength Chart. This action is allowed and has been updated accordingly.

Posted in Passportal

MSP Manager Update – Workspaces Enhancements, Ticket Archiving

This week’s MSP Manager update adds new features to your Workspaces Ticket Filters.

Continue reading

Posted in MSP Manager

SolarWinds Mail Assure: March 10 Features and Updates Release


  • Improved LDAP sync by extending the amount of time allowed for LDAP response prior timeout. (MMA-3104) 

Continue reading

Posted in Mail Assure | Tagged ,

SolarWinds RMM: Release Candidate Managed Antivirus (MAV-BD) Disk Encryption Manager now available!

We are excited to announce that the Release Candidate for Disk Encryption Manager a new feature added to our Managed Antivirus (MAV-BD) is now rolling out this week starting March 9th and available in all territories by the end of the week.  This Release Candidate is available to try out, at no charge, for the month of March.

Continue reading

Posted in MSP Remote Monitoring & Management release notes

SolarWinds RMM: Service Release and February Releases Roundup Video

We’re pleased to let you know that this week’s RMM release is now out in all the territories. The latest update contains a set of performance updates and bug fixes, as well as an improvement to the agent push-install feature available on the Networks tab.

Going forward, when you want to onboard a server or workstation from the Networks tab, you no longer need to enter the ‘primary access key’ as you did before. It’s a small update but one that makes this important feature easier to use. Additionally, we’ve addressed a bug related to the scanning of the subnet that your device is on, so that it now includes any devices on subnet x.x.x.254, as these were previously missed. Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds Backup: Changes to DNS, May Impact Firewall Users

As part of ongoing integration work between SolarWinds® Backup RMM integrated (MOB) and the standalone edition, some DNS names have been changed. Continue reading

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes