Tag Archives: MaxMail

SolarWinds Mail Assure: August 27th Features and Updates Release

What’s new this week: Pages moving out of preview The new ‘domain aliases’ page of the control panel will move out of preview on August 27th. The new log search pages of the control panel are expected to move out … Continue reading

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North American mail processing server

17:30 GMT / 09:30 Pacific – Our alerting systems have notified us of an issue with one outbound mail handling server within our North American datacentre. This is currently being worked on by our operations team to restore full functionality … Continue reading

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Update: Database Load in Amsterdam Datacenter

1120 Pacific / 1920 GMT – The mail operations team is continuing to work to remediate a database performance issue in the Amsterdam datacenter, and are working on performance improvements. In the meantime, delays in mail delivery may be experienced. Updates will be … Continue reading

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Resolution of German datacentre issues – 1230 (BST)

We have identified the cause of the issues in the German datacentre, delaying some mail delivery for our European customers. This has been due to a sustained, substantial increase in mail delivery rates to the load balancers at this site, … Continue reading

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Message delays in German Datacentre – Continued

Our monitoring has alerted us to increased processing times in the German datacentre, as were being affected previously. We are currently investigating the source of these issues, and will post further updates when they become available. Messages may be subject to … Continue reading

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Message delays in European datacentre

Our alerting systems have alerted us to unusually high message load, mainly on the German data-centre infrastructure. This has been seen to cause some minor delays in message processing times. Our engineering teams are currently investigating the cause, and solution … Continue reading

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Mail Archive – North American instance search issues – Resolved

1930 BST(+0100) – The search ability of the North American mail archive’s has been restored and the archive search will now be returning results. There will be delays in indexing of messages submitted to the archive since 1st September meaning … Continue reading

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Temporary Mail delays in European Datacentre

Recently, our alerting has indicated that one of the database servers in the European server pool, did not fail over as expected when presented with an abnormally large number of connections, and temporarily caused higher load which has resulted in … Continue reading

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