Tag Archives: MSP Remote Monitoring & Management service updates

Released: MAX RM – MAV Bitdefender engine upgrade 5th November

The Bitdefender engine upgrade to version 5.3.26.735 was released earlier today.  While this update did not officially require a reboot, we have seen a small percentage of the devices post a reboot request to the RM dashboard to complete.  Please … Continue reading

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Coming Soon: MAX RM – MAV Bitdefender engine upgrade 5th November

We have a new Bitdefender engine that we wish to roll out to the Bitdefender-powered Managed Antivirus service.  This is in preparation for the Windows 10 update expected on November 10.  This update will download automatically on current installs of … Continue reading

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MAX RM: Network Tab Outage in US region – RESOLVED

The MAX RM Networks tab is now loading again for the US region.  No other regions or service areas of the MAX RM dashboard were impacted.  We apologize for this inconvenience.

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MAX RM: Active Discovery Scheduled Maintenance – US region only

On Thursday, October 8 at ~8pm EST, Active Discovery will have a 15 minute outage while maintenance is performed.  MAX RM Services outside of Active Discovery will not be impacted (Networks tab only).  Furthermore, this maintenance is isolated to the … Continue reading

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MAX RM – Bitdefender engine upgrade for Windows 10, reboot required

We received notification that Bitdefender has a new certified version for Windows 10 that we wish to roll out to the Bitdefender-powered Managed Antivirus service. This update will download automatically on current Release Candidate (RC) installs of Bitdefender MAV. We’re planning to push this … Continue reading

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Coming Soon: MAX RM – App Control Service Release 1.45

We would like to notify you of an upcoming release for MAX RM App Control.  We will be releasing version 1.45 on May 28, 2015.  Please see the updates listed below. Dashboard Status Bar: Provide clean insights and notification summary … Continue reading

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GFI MAX RemoteManagement – MDM Android App Update

Hi Everyone, I’m pleased to let you know that on Friday 13th of June we pushed an update to the Android app that is used by MAX RM’s Mobile Device Management (MDM) feature for managing Android devices. The MobileGuardian v0.2.0.3 update solves an issue … Continue reading

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